The Nonprofit Show
The Nonprofit Show is the daily live video broadcast where our national nonprofit community comes together for problem solving, innovation and reflection. Each day the panel of co-hosts and our guests cover the latest topics with fresh thinking to help you and your nonprofit amplify your social impact and achieve your mission, vision and values. With more than 1,100 episodes our library of learning is there for you and your organization. Learn more . . . https://americannonprofitacademy.com/thenonprofitshow/ Find us on YouTube: https://bit.ly/3A0Dqlw
The Nonprofit Show
Fundraisers Friday | Turning a Donor Frown Upside Down
How to handle unhappy donors and turn their dissatisfaction into renewed support, with Fundraisers Friday co-hosts Julia Patrick and Tony Beall. Whether it's over-solicitation, poor communication, or shifting priorities, understanding why donors frown and how to respond is crucial for every nonprofit.
Tony Beall shares key insights on identifying and addressing donor concerns, emphasizing, “We hope to develop that kind of relationship where a donor can call, text, or even send a carrier pigeon to let us know when they're not happy.” Julia Patrick reflects on the importance of feedback, admitting, “I don’t think I’ve ever been queried or asked for feedback as a donor. It’s shocking when you think about it.”
Watch as as we explore how nonprofits can proactively prevent donor dissatisfaction and maintain strong, transparent relationships.
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